Shipping Rates:

We offer both UPS and USPS for our shipping methods. Our Standard shipping method is generally shipped via UPS SurePost. This method has UPS pick up the order from our warehouse, then they deliver it to the local post office, USPS, who then completes the delivery. UPS Ground and 2nd Day are shipped out via UPS. See our shipping rates below.

United States

Standard Shipping Charges:

United States
0-$25  $8.99
$25-$50  $9.80
$50-$100 $10.80
$100-$150 $12.80
$150-$200 $14.80
$200-$250 $16.80

High value orders over $250 will ship via UPS and will be billed at UPS Ground Rates.

UPS Shipping:
UPS shipping options are billed at actual UPS rates plus $2.45 for packaging and handling.

Estimated Shipping Transit Times:
Standard Shipping: 3-7 Business Days
UPS Ground: 1-5 Business Days
Express UPS 2nd Day: 2-Business Days
International Express: UPS 3-5 Business Days

*Please allow 24 hours for us to process your order.

International Rates:
We use UPS International Shipping. Our rates are pulled directly from UPS’s system in real time less 40% off for our customers.

Customs and Brokerage Fees:
Customs departments of other countries may charge extra fees or tariffs for international shipments. Such fees are variable and you should contact your country’s customs department to see if you will need to pay any additional fees to claim your shipment. Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

Returns

Return Policy:
We will authorize returns for unused products with a return authorization approval number. Please do not attempt to return anything without contacting SexToyDistributing first. Returns are subject to a 20% restocking fee. If you receive a defective product we will gladly replace it within 30 days of sale.

For authorization, contact support@tnrproductionsinc.com referencing your order number or call 954-789-9667

Drop shipped Returns:
Drop shipped items may only be returned if product is defective upon arrival. We will not accept returns for drop ship items that are not defective.